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Utility Management Best Practices Toolkit


Utility Management Operations and Maintenance Best Practices are used to help assess the technical, managerial, and financial capacity of rural Alaskan water and wastewater utilities. These scores help inform utility staff on areas in need of improvement, and help rural utilities qualify for water and wastewater utility funding. The ultimate goal is to ensure sustainable and safe water and wastewater utilities for all Alaskans.

This toolkit was created to help utilities understand the managerial and financial Best Practices criteria, easily access tools and documents for improving their Best Practices, and easily contact your Local Government Specialist for further support and assistance.

Contact your Local Government Specialist

Online training will be available regularly to help understand Best Practices criteria, and to provide one-to-one training and assistance, both remote and in person in your community.

Online Training

Sign up for our Email list to receive Best Practices reminders and training information.

Signup for Email list

Visit our Best Practices Dashboard to see current and historic Best Practices scores for your community.

Best Practices Dashboard

Visit Alaska Department of Environmental Conservation (DEC)’s Operations and Maintenance Best Practices website for more information about Best Practices.

Operations and Maintenance Best Practices website

Important Documents


Best Practices Category RUBA Templates
RUBA Model Docs
Managerial – Meetings
Model - Meetings Code Language
Managerial – Meetings Template - Minutes - City Model - Minutes - City
Managerial – Meetings Template - Water Operator Report Model - Water Operator Report
General Template - Code Ordinance
General Template - Resolution
Financial – Budget Budget Manual
Financial – Budget
Model - Utility Budget
Financial – Budget Template - Budget Ordinance Model - Budget Ordinance
Financial – Budget & Revenue Template - Tribal Budget & Financial Report
Financial – Revenue Template - City Financial Report Model - City Financial Report
Financial – Revenue
Model - Utility Monthly Financial Report
Financial – Revenue
Model - R&R Report

Do you need additional assistance?

Access this interactive map to find your Local Government Specialist.

Revised 09/29/2022