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Offices Closed to Public

The Department of Commerce, Community, and Economic Development offices are closed to the public at this time. We are still open for business and encourage you to contact us via phone or email.

Tourism Development and Marketing

AlaskaHost Pin

Artwork by Rie Muñoz

What is AlaskaHost?

AlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska.

AlaskaHost Objectives

The objectives of the AlaskaHost class are to:

  • Understand the importance of providing quality customer service;
  • Recognize and anticipate customer needs and expectations;
  • Understand and communicate the economic value of the visitor industry to the State of Alaska;
  • Learn how to deal with dissatisfied customers in a professional, helpful manner.

Overview of AlaskaHost Customer Service Training (October 5, 2015)

State of Alaska Tourism Training Programs Workshop (October 5, 2015)

AlaskaHost Program

Completion of AlaskaHost

Upon completion of the Customer Service Essentials course, participants receive a course certificate and lapel pin, featuring the artwork of, Alaskan artist, Rie Muñoz.

AlaskaHost Classes Current AlaskaHost Trainers Trainer Materials Scheduled Classes Contact Us

As of July 1, 2019, the State of Alaska's tourism training programs will administered by the Alaska Travel Industry Association. Please contact them at at 907-929-2842 or