Processing Times

If you have applied for licensure, please check the MY LICENSE online portal for real-time updates on the progress of your application. You can expect an update regarding the status of the initial application within 4-6 weeks. If you are then asked to provide additional documentation, it may take an additional 4-6 weeks to review.

Answers to most other questions can be located using the links on the right-hand side of the page. If you are unable to find answers to your questions, please utilize the Customer Contact Form. Thank you for your patience while we attend to these priorities, and we will respond to your inquiry within four business days.

Hard Copy License Certificates Discontinued

The division has expanded our online services to allow licensees to download their own license certificates on demand. As a result, the division no longer mails hardcopy license certificates. The certificates will be located under the “initial application” and “renewal” events in the MY LICENSE account.

If you need guidance on how to set up or access your MY LICENSE account, you can access the MY LICENSE instructions here.

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