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Licensing


Security Notice

NIPR is aware of a phishing email targeting NIPR clients, licensing applicants, and administrators. These emails are about past due invoices and may appear to be sent from our domains: @nipr.com, @naic.org, or @stripe. Please note that these emails may not be from our company. If you receive a suspicious invoice email claiming to be from us, do not open any attachments, click on any links, or submit payment.

How to Identify a Fraudulent Email:

  • Check the sender's email address: Fraudulent emails often use addresses that look like ours. Click on the domain name to unmask the vanity/fake domain, revealing the true sender.
  • Look for generic greetings: Emails that begin with "Dear Customer" instead of your actual name or customer ID may be phishing attempts.
  • Examine the tone and grammar: Phishing emails often contain spelling mistakes, unusual phrasing, or a sense of urgency to get you to act quickly.
  • Hover over links (don’t click): This reveals the actual URL and can help you determine if it's legitimate.
  • Verify with us directly: If you ever receive an unexpected invoice or are unsure about an email's authenticity, please contact  niprbillingdept@nipr.com

We take your security very seriously and are actively working to stop these fraudulent emails. Thank you.



Licensees

The licensing section is located in the Juneau office. Almost all documentation (excluding fingerprint cards) can be sent to us via email. We accept digital signatures, offer digital forms, and can provide credit card invoices upon request. Please use insurancelicensing@alaska.gov for all initial contact attempts. If you must contact us by phone and leave a voicemail, please state the name and NPN of the license you are contacting us about.

All items that must be mailed to the licensing team must be mailed to this address:
P.O. Box 110805
Juneau, AK 99811-0805

Physical Address:
333 Willoughby Ave, 9th FL
State Office Building
Juneau, AK 99801


IMPORTANT NOTICE:
All fees paid to the Division for licensing services are nonrefundable pursuant to 3 AAC 31.010.

The current fee schedule can be downloaded from here.


Division Governing Authority

Title 21, Chapter 27:
AS 21.27.010-AS 21.27.990

  Relevant Bulletins


Licenses


Initial Applications (Alaska Residents and Non-Residents)

Apply here


License Management

  • Renewals and Amendments (Alaska Residents and Non-Residents)
    Apply here
Alaska-Specific Requirements

  • Printing a license, Viewing Education Transcripts, Cancel or Surrender a Line of Authority
    Apply here


Online Tools

Manage your license online through SBS.


Find


Update

The Division of Insurance sends Renewal Notices and general correspondence via email. Ensure your Business and Personal email addresses are current.


Contact Us

Email is the preferred contact method.

Name, Email, and Title Licensee Groups by Last or Firm Name Phone
Kayla Erickson
Program Coordinator
Kayla.Erickson@alaska.gov
General Inquiries, PBM, TPA, CE, Supervisor Contact
(email is the preferred contact method)
(907) 465-2545
Genoa Mangusso
Licensing Supervisor
Genoa.Mangusso@alaska.gov
U-Z
General Inquiries, TPA, Supervisor Contact
(email is the preferred contact method)
(907) 465-6825
Fatukanu Kabia
Examiner
InsuranceLicensing@Alaska.gov
A-E

(email is the preferred contact method)
(907) 269-6813
Amy Paxson
Examiner
InsuranceLicensing@Alaska.gov
F-L

(email is the preferred contact method)
(907) 269-0377
Aurora Cook
Examiner
InsuranceLicensing@Alaska.gov
M-R

(email is the preferred contact method)
(907) 465-2578
Hunter Pegues
Examiner
InsuranceLicensing@Alaska.gov
S-Z
And CE
(email is the preferred contact method)
(907) 465-3420
Lori Posey
Examiner
InsuranceLicensing@Alaska.gov
General Customer Service Amendments

(email is the preferred contact method)
(907) 465-2577