Customer Contact Form

Do you have questions about your professional license? Please fill out our Customer Contact Form for the fastest response.

Due to multiple recent vacancies on staff and increased COVID-related workloads, we are currently unable to return calls and emails within our normal processing times. Our primary focus is on reviewing and issuing licenses. If you have applied for licensure, please check the MY LICENSE online portal for real-time updates on the progress of your application. Answers to most other questions can be located using the links on the right-hand side of the page. Thank you for your patience while we attend to these priorities, and we will respond to your inquiry within five business days.

Notice to Medical Board Licensees: Direct Dispensing Status

If you need to contact the Medical Board to clarify your direct dispensing status, please email the board at medicalboard@alaska.gov. Be sure to include your name and license number in the email.

USPS Mail Notice

The USPS will no longer deliver mail to the physical address in Juneau.

All mail sent to CBPL in Juneau must be addressed to:

CBPL
PO Box 110806
Juneau, AK 99811

Deliveries by private courier service may be sent to the physical address. The USPS will return all mail addressed to the State Office Building in Juneau to the sender which may impact your ability to obtain or maintain licensure.