Skip to content
Back to Top

Regulation of Collection Agencies

The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws.

Customer Contact Form

Do you have questions about your professional license?
Please fill out our Customer Contact Form for the fastest response.

Hard Copy License Certificates Discontinued

The division has expanded our online services to allow licensees to download their own license certificates on demand. As a result, the division no longer mails hardcopy license certificates. The certificates will be located under the “initial application” and “renewal” events in the MY LICENSE account.

If you need guidance on how to set up or access your MY LICENSE account, you can access the MY LICENSE instructions here.

It is Time to Renew Your License!

Click Here to Renew Online

Valid License Numbers Contain Either:

6 numbers
OR
4 letters + at least 1 number

If you have an alpha-numeric license number, you must enter all of the characters in order to renew online. EXAMPLE: ABCD1234

MY LICENSE Online Renewal

Please use our convenient MY LICENSE online renewal application. In most cases your license will be renewed immediately. Due to a heavy volume of renewal activities, processing time for renewal applications received by mail may take up to 4-6 weeks.

If you have not registered, follow these simple steps:

  1. Visit the MY LICENSE customer home page at: ProfessionalLicense.Alaska.Gov/MYLICENSE
  2. If you have an existing myAlaska account, enter your account information. If not, please create an account. You will be redirected to the MY LICENSE customer home page.
  3. Under Access an Existing License, enter your license number and Web Authorization Code, if one has been provided. This information is on your renewal notice.
  4. To renew your license, simply select the license you wish to renew from the Professional Licensing section.

Regulated Professions

  • Collection Agency
  • Collection Agency Branch Office
  • Collection Agency Operator

Collection agencies must also obtain an Alaska Business License.

Out-of-State Agencies

Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska.

Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska.

Letters of Exemption: The division will not issue letters regarding an agency’s exemption.
Out-of-State Collection Agencies are directed to review the licensing statute, in particular
AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska.

Initial License Applications

Renewal Applications

Miscellaneous Forms

Division forms may be found in the CBPL Quick links, located in the sidebar to the right.

Fingerprint Information

For additional fingerprinting information, visit the following website: Fingerprint Information

Statutes and Regulations

Alaska Statutes are passed by the Legislature. Regulations (also called the Alaska Administrative Code) are rules adopted by the department to implement, interpret, and make specific the statutes. Both statutes and regulations have the force of law.

AS 08.24 specifically applies to collection agencies and collection agency operators. AS 08.01 - 08.03 and regulations 12 AAC 02 apply to all professions regulated by the division.

Proposed regulations are advertised in Alaska newspapers and we invite public comment on them. If you would like to receive notice of all proposed regulation changes for your program, please send a request in writing with your name, preferred contact method (mail or email), and the program you want to be updated on to:

Regulations Specialist
Email: RegulationsAndPublicComment@Alaska.Gov
Department of Commerce, Community, and Economic Development
Division of Corporations, Business and Professional Licensing
PO Box 110806
Juneau, Alaska 99811-0806

Contact Information

Phone: (907) 465-2550
Email: CollectionAgencies@Alaska.Gov
PO Box 110806
Juneau, AK 99811-0806