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Regulation of Collection Agencies

Due to multiple recent vacancies on staff and increased COVID-related workloads, we are currently unable to return calls and emails within our normal processing times. Our primary focus is on reviewing and issuing licenses. If you have applied for licensure, please check the MY LICENSE online portal for real-time updates on the progress of your application. Answers to most other questions can be located using the links on the right-hand side of the page. Thank you for your patience while we attend to these priorities, and we will respond to your inquiry within five business days.

The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws.

Regulated Professions

  • Collection Agency
  • Collection Agency Branch Office
  • Collection Agency Operator

Collection agencies must also obtain an Alaska Business License.

Out-of-State Agencies

Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska.

Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska.

Letters of Exemption: The division will not issue letters regarding an agency’s exemption.
Out-of-State Collection Agencies are directed to review the licensing statute, in particular
AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska.

Initial License Applications

Renewal Applications

Miscellaneous Forms

Division forms may be found in the CBPL Quick links, located in the sidebar to the right.

Fingerprint Information

Statutes and Regulations

Alaska Statutes are passed by the Legislature. Regulations (also called the Alaska Administrative Code) are rules adopted by the department to implement, interpret, and make specific the statutes. Both statutes and regulations have the force of law.

AS 08.24 specifically applies to collection agencies and collection agency operators. AS 08.01 - 08.03 and regulations 12 AAC 02 apply to all professions regulated by the division.

Proposed regulations are advertised in Alaska newspapers and we invite public comment on them. If you would like to receive notice of proposed regulations, please write to the regulations specialist and request that your name be added to the Collection Agency interested parties list. Please advise us if you move or wish your name removed from the mailing list.

Contact Information

Phone: (907) 465-2541
E-mail: CollectionAgencies@Alaska.Gov
P.O. Box 110806
Juneau, AK 99811-0806