Regulation of Collection Agencies The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws. Fraud Alert: Impersonation of Licensing Unit or Licensing Investigations Unit We have received reports of fraudulent communications from people claiming to be investigators or licensing examiners in our office. These include fraudulent emails asking for documents through a provided link, calls from “investigators” stating a licensee’s name is associated with criminal activity, and even calls followed by convincing license action letters. If you receive such a call, please consider hanging up and calling our Investigations Unit at (907) 269-8124 to confirm legitimacy. If you receive such an email, do not click the link or respond – we will never send you a link to upload your documents through. If you are unsure of the legitimacy of the communication you received and wish to double check with our office, you can also contact our Investigations Unit via email at Investigations@Alaska.Gov. Please be sure to include your full name, license number, and a brief description of your inquiry. Regulated Professions Collection Agency Collection Agency Branch Office Collection Agency Operator Collection agencies must also obtain an Alaska Business License. Out-of-State Agencies Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska. Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska. Letters of Exemption: The division will not issue letters regarding an agency’s exemption. Out-of-State Collection Agencies are directed to review the licensing statute, in particular AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska. Contact Information Phone: (907) 465-2550 Email: CollectionAgencies@Alaska.Gov PO Box 110806 Juneau, AK 99811-0806