Regulation of Collection Agencies The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws. Fraud Alert: Impersonation of Licensing Investigations Unit Some licensees have recently reported being contacted by individuals falsely claiming to represent the Professional Licensing Investigations Unit. These callers or emailers allege that the licensee’s name is associated with criminal activity in multiple states. Please be advised: These communications are fraudulent. If you receive such a message and are unsure about its legitimacy, do not respond directly. Instead, contact the Investigations Unit by email at Investigations@Alaska.Gov. Be sure to include: Your full name Your license number A brief description of your inquiry Regulated Professions Collection Agency Collection Agency Branch Office Collection Agency Operator Collection agencies must also obtain an Alaska Business License. Out-of-State Agencies Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska. Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska. Letters of Exemption: The division will not issue letters regarding an agency’s exemption. Out-of-State Collection Agencies are directed to review the licensing statute, in particular AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska. Contact Information Phone: (907) 465-2550 Email: CollectionAgencies@Alaska.Gov PO Box 110806 Juneau, AK 99811-0806