Regulation of Collection Agencies The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws. It is Time to Renew Your License! Click Here to Renew Online Renewal Instructions Payment and Refund Policy Renewal Applications MY LICENSE Online Renewal Please use our convenient MY LICENSE online renewal application. In most cases your license will be renewed immediately. Due to a heavy volume of renewal activities, processing time for renewal applications received by mail may take up to 4-6 weeks. In order to receive communication via email, your email address of record must be current at all times. You may verify your current email address via the MY LICENSE self-service portal. If you are expecting communication from our office, please be sure to check your spam/junk mail folder. If you have not registered, follow these simple steps: Visit the MY LICENSE customer home page at: ProfessionalLicense.Alaska.Gov/MYLICENSE If you have an existing myAlaska account, enter your account information. If not, please create an account. You will be redirected to the MY LICENSE customer home page. Under Access an Existing License, enter your license number and Web Authorization Code, if one has been provided. This information is on your renewal notice. To renew your license, simply select the license you wish to renew from the Professional Licensing section. Valid License Numbers Contain Either: 6 numbers OR 4 letters + at least 1 number If you have an alpha-numeric license number, you must enter all of the characters in order to renew online. EXAMPLE: ABCD1234 Regulated Professions Collection Agency Collection Agency Branch Office Collection Agency Operator Collection agencies must also obtain an Alaska Business License. Out-of-State Agencies Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska. Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska. Letters of Exemption: The division will not issue letters regarding an agency’s exemption. Out-of-State Collection Agencies are directed to review the licensing statute, in particular AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska. Online Applications for Licensure Now available for the following: Collection Agency Collection Agency Branch Collection Agency Operator Click Here to Apply Online Online applications are filed through your MyAlaska account. Filing via the MyAlaska account allows for email notifications about your application status. Please review the instructions for filing an Initial Application online via MY LICENSE. Paper Applications for Licensure Collection Agency License #08-4106, Revised 04/17/2025 Collection Agency Branch License #08-4078, Revised 04/17/2025 Collection Agency Operator License #08-4077, Revised 01/13/2025 Renewal Applications Collection Agency License Renewal Application #08-2555, Revised 04/02/2024 Collection Agency Branch License Renewal Application #08-4301, Revised 04/02/2024 Collection Agency Operator License Renewal Application #08-2556, Revised 04/02/2024 Miscellaneous Forms Surety Bond #08-4971, New 04/03/2025 Collection Agency/Branch Initial Statement of Employees #08-4024, Revised 03/10/2023 Annual Statement of Collections NOTE: Must be completed by each Collection Agency main office every January. (Combine data from Main office and branch locations in the same report.) #08-0606, Revised 03/10/2023 Collection Agency/Branch Request for Operator Waiver #08-4459, Revised 03/10/2023 Collection Agency Branch Notice of Employment #08-2451, Revised 03/10/2023 Collection Agency/Branch Notice of Withdrawal of Employee #08-4015, Revised 03/10/2023 Change of Operator Assignment #08-4133, Revised 03/10/2023 Request for Return of Cash Deposit #08-4208, Revised 03/07/2025 Voluntary License Return #08-4700, Revised 06/25/2024 Statutes and Regulations Alaska Statutes are passed by the Legislature. Regulations (also called the Alaska Administrative Code) are rules adopted by the department to implement, interpret, and make specific the statutes. Both statutes and regulations have the force of law. AS 08.24 specifically applies to collection agencies and collection agency operators. AS 08.01 - 08.03 and regulations 12 AAC 02 apply to all professions regulated by the division. Collection Agency Statutes AS 08.24 Centralized Licensing Statutes AS 08.01-08.03 Centralized Licensing Regulations 12 AAC 02 Proposed regulations are advertised in Alaska newspapers and we invite public comment on them. If you would like to receive notice of all proposed regulation changes for your program, please send a request in writing with your name, preferred contact method (mail or email), and the program you want to be updated on to: Regulations Specialist Email: RegulationsAndPublicComment@Alaska.Gov Department of Commerce, Community, and Economic Development Division of Corporations, Business and Professional Licensing PO Box 110806 Juneau, Alaska 99811-0806 Contact Information Phone: (907) 465-2550 Email: CollectionAgencies@Alaska.Gov PO Box 110806 Juneau, AK 99811-0806 Return to Top