Regulation of Collection Agencies The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws. Customer Contact Form Do you have questions about your professional license? Please fill out our Customer Contact Form for the fastest response. Hard Copy License Certificates Discontinued The division has expanded our online services to allow licensees to download their own license certificates on demand. As a result, the division no longer mails hardcopy license certificates. The certificates will be located under the “initial application” and “renewal” events in the MY LICENSE account. If you need guidance on how to set up or access your MY LICENSE account, you can access the MY LICENSE instructions here. It is Time to Renew Your License! Click Here to Renew Online Payment and Refund Policy Paper Renewal Applications located below Valid License Numbers Contain Either: 6 numbers OR 4 letters + at least 1 number If you have an alpha-numeric license number, you must enter all of the characters in order to renew online. EXAMPLE: ABCD1234 MY LICENSE Online Renewal Please use our convenient MY LICENSE online renewal application. In most cases your license will be renewed immediately. Due to a heavy volume of renewal activities, processing time for renewal applications received by mail may take up to 4-6 weeks. If you have not registered, follow these simple steps: Visit the MY LICENSE customer home page at: ProfessionalLicense.Alaska.Gov/MYLICENSE If you have an existing myAlaska account, enter your account information. If not, please create an account. You will be redirected to the MY LICENSE customer home page. Under Access an Existing License, enter your license number and Web Authorization Code, if one has been provided. This information is on your renewal notice. To renew your license, simply select the license you wish to renew from the Professional Licensing section. Regulated Professions Collection Agency Collection Agency Branch Office Collection Agency Operator Collection agencies must also obtain an Alaska Business License. Out-of-State Agencies Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska. Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska. Letters of Exemption: The division will not issue letters regarding an agency’s exemption. Out-of-State Collection Agencies are directed to review the licensing statute, in particular AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska. Initial License Applications Collection Agency License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency License, Paper Application #08-4106, Revised 03/10/2023 Collection Agency Branch License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency Branch License, Paper Application #08-4078, Revised 03/10/2023 Collection Agency Operator License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency Operator License, Paper Application #08-4077, Revised 03/10/2023 Renewal Applications Biennial Collection Agency License Renewal Application #08-2555, Revised 04/26/2022 Biennial Collection Agency Branch License Renewal Application #08-4301, Revised 04/26/2022 Biennial Collection Agency Operator License Renewal Application #08-2556, Revised 04/26/2022 Miscellaneous Forms Collection Agency Name Change Instructions Collection Agency/Branch Initial Statement of Employees #08-4024, Revised 03/10/2023 Annual Statement of Collections NOTE: Must be completed by each Collection Agency main office every January. (Combine data from Main office and branch locations in the same report.) #08-0606, Revised 03/10/2023 Collection Agency/Branch Request for Operator Waiver #08-4459, Revised 03/10/2023 Collection Agency Branch Notice of Employment #08-2451, Revised 03/10/2023 Collection Agency/Branch Notice of Withdrawal of Employee #08-4015, Revised 03/10/2023 Change of Operator Assignment #08-4133, Revised 03/10/2023 Request for Return of Cash Deposit #08-4208, Revised 03/10/2023 Voluntary License Return #08-4700, Revised 11/28/2016 Division forms may be found in the CBPL Quick links, located in the sidebar to the right. Fingerprint Information Fingerprint Card Information and Requirements Noncriminal Justice Applicant’s Privacy Rights Department of Public Safety – Approved Finger Printers Statutes and Regulations Alaska Statutes are passed by the Legislature. Regulations (also called the Alaska Administrative Code) are rules adopted by the department to implement, interpret, and make specific the statutes. Both statutes and regulations have the force of law. AS 08.24 specifically applies to collection agencies and collection agency operators. AS 08.01 - 08.03 and regulations 12 AAC 02 apply to all professions regulated by the division. Collection Agency Statutes AS 08.24 Centralized Licensing Statutes AS 08.01-08.03 Centralized Licensing Regulations 12 AAC 02 Proposed regulations are advertised in Alaska newspapers and we invite public comment on them. If you would like to receive notice of proposed regulations, please email regulationsandpubliccomment@alaska.gov and request that your name be added to the Collection Agency interested parties list. Please advise us if you move or wish to have your name removed from the mailing list. Contact Information Phone: (907) 465-2550 Email: CollectionAgencies@Alaska.Gov PO Box 110806 Juneau, AK 99811-0806