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The Department of Commerce, Community, and Economic Development offices are closed to the public at this time. We are still open for business and encourage you to contact us via phone or email.

The Division of Insurance's Offices are CLOSED. Click Here to Reach Staff.

Division of Insurance

Regulating the insurance industry to protect Alaskan consumers

Meet the Director

Lori Wing-Heier
Division Director

Lori Wing-Heier was appointed Director of the Division of Insurance in February 2014. Director Wing-Heier has approximately 30 years of experience in the insurance industry, including as a broker and agent.

She most recently served as Director of Risk Management at a large Alaska Native Claims Settlement Act (ANCSA) corporation where she designed and implemented a comprehensive enterprise-wide risk management program.

She also served as senior vice-president at a national brokerage, working with Alaskan entities throughout the state, and as president of the Alaska Independent Insurance Agents and Brokers, Inc.

Governor Dunleavy Praises the Division of Insurance's COVID-19 Response

“The Division of Insurance is unique, in that it is responding to the COVID-19 pandemic from both the health care angle and the economic crisis aspect,” said Governor Mike Dunleavy. “I am pleased that in coordination with the incident command team, Director Wing-Heier is finding solutions to return premiums and reduce payments for Alaskans – providing help now.”

Alaska Leads the Nation in Protecting Insurance Consumers During the COVID-19 Crisis:
Insurance Director Lori Wing-Heier Steps Up on Behalf of Last Frontier Consumers


  • Temporary phone number for Consumer Services: 907-269-7903
  • COVID-19 Health Mandates
    Health Mandates Issued by Governor Mike Dunleavy, DHSS Commissioner Adam Crum, and Chief Medical Officer Dr. Anne Zink
COVID-19 Testing Information-Healthcare Providers and Hospitals Assistance Options for Homeowners Impacted by COVID-19 Telehealth Information for Health Care Providers What is Coronavirus (COVID-19)? Don't let COVID-19 Infect you with Insurance Fraud! COVID-19 Related Expanded Health Benefits and Resources Insurance Licensing During the COVID-19 Pandemic Pearson VUE Limited Reopening Health Insurance Enrollment for Workers Laid Off due to COVID-19 Closures COVID-19 Health Alert Regarding Elective Health Procedures Mental Health Resources Social Media Resources
  • R20-08:
    Order Amending Regulatory Order R20-06
  • R20-07:
    Order Amending Regulatory Order R20-04
  • R20-06:
    Order to Insurers Offering Health Care Plans to Remove Restrictions on Access to Health Care Services
  • R20-05:
    Order to Health Insurers During COVID-19 Disaster Emergency
  • R20-04:
    Order Protecting Consumers During COVID-19 Public Health Disaster Emergency
  • R20-03:
    Order Providing Premium Relief for Property and Casualty Insurers
  • B20-12:
    Temporary Suspension of Certain Utilization Review and Notification Requirements
  • B20-11:
    Requirements for Group Health Plans, Claims, and Telehealth Related to the COVID-19 (Coronavirus) Public Health Disaster Emergency
  • B20-10:
    Premium Relief due to COVID-19 (Novel Coronavirus)
  • B20-09   (supersedes bulletin B20-04):
    Requirements for Cost Sharing and Coverage Related to Respiratory Illnesses Including COVID-19 (Coronavirus)
  • R20-02:
    Waiver of External Healthcare Review Deadlines
  • B20-08:
    Fair Treatment of Consumers During State of Emergency Due to COVID-19 (Novel Coronavirus)
  • B20-07:
    Changes to Coverage for Telehealth
  • B20-06:
    Extended Review Period for Rate, Form, and Advertisement Filings
  • Information for Insurers: Bulletin B20-03 Preparations for Covid-19 (Coronavirus) Including Consumer Prescription Drug Supplies
  • B20-02:   (supersedes bulletin B19-05)
    Non-Grandfathered Plan Extended Transition

Corporate Officer and LLC Member for Workers' Compensation


Learn about your insurance rights and how to file a complaint. Explore rates and coverage options for your auto, health, home, and life insurance. Use other consumer tools to enroll in health care, research a company or agent, take a home inventory, and more!


Get licensed or renew your license. Verify your compliance and continuing education requirements. Print and search licenses, add lines of authority, and other online tools.


Search for companies and admissions. File amendments, annual filings, and taxes.

Surplus Lines

List of eligible surplus lines insurers and placement lists, applications and eligibility continuation instructions.


Public records requests, insurance law, bulletins and notices, hearing and regulatory orders, financial and market conduct examinations, surplus lines tax audits, annual reports, and more.

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About Us

Learn about the division's licensing, compliance and oversight functions, meet Director Lori Wing-Heier, seek assistance from our Consumer Services section, report potentially fraudulant and/or deceptive activity to our Investigations section, and contact our staff.