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E-Commerce Applications Outage

To accommodate the deployment of a new system, the Department of Commerce Community and Economic Development is scheduling an outage for all e-Commerce applications from November 30 at 5PM until December 1 at 7AM

Offices Closed to Public

The Department of Commerce, Community, and Economic Development offices are closed to the public at this time. We are still open for business and encourage you to contact us via phone or email.

The Division of Insurance is closed to walk-in traffic. Reach us by phone or email using the staff directory.

Division of Insurance

Regulating the insurance industry to protect Alaskan consumers

Meet the Director

Lori Wing-Heier
Division Director

Lori Wing-Heier was appointed Director of the Division of Insurance in February 2014. Director Wing-Heier has approximately 30 years of experience in the insurance industry, including as a broker and agent.

She most recently served as Director of Risk Management at a large Alaska Native Claims Settlement Act (ANCSA) corporation where she designed and implemented a comprehensive enterprise-wide risk management program.

She also served as senior vice-president at a national brokerage, working with Alaskan entities throughout the state, and as president of the Alaska Independent Insurance Agents and Brokers, Inc.

COVID-19 Information

Governor Dunleavy Praises the Division of Insurance's COVID-19 Response
“The Division of Insurance is unique, in that it is responding to the COVID-19 pandemic from both the health care angle and the economic crisis aspect,” said Governor Mike Dunleavy. “I am pleased that in coordination with the incident command team, Director Wing-Heier is finding solutions to return premiums and reduce payments for Alaskans – providing help now.”
Press Release

Alaska Leads the Nation in Protecting Insurance Consumers During the COVID-19 Crisis
Insurance Director Lori Wing-Heier Steps Up on Behalf of Last Frontier Consumers


  • Workers’ Compensation Rates to Decrease in 2021
    Alaska businesses will see another year of decreased workers’ compensation insurance rates in 2021. Workers’ compensation voluntary loss costs will decrease by an average of 14.9 percent, and assigned risk rates will decrease by an average of 9.6 percent from the current approved levels.
    Press Release
  • 2021 Individual Market Open Enrollment
    Open enrollment for Alaska’s 2021 individual market insurance plans is scheduled from November 1, 2020, through December 15, 2020. Consumers should be advised that the enrollment window is limited, as only six weeks are available to sign up or change your plan.
    Press Release
  • Influenza “Flu” Season 2020-21 Vaccine Now Available
    It’s likely that flu viruses and the virus that causes COVID-19 will both spread this fall and winter. Getting a flu vaccine is more important than ever during 2020-2021 to protect yourself, your family and your community from flu. A flu vaccine this season can also help reduce the burden on our healthcare systems responding to the COVID-19 pandemic and save medical resources for care of COVID-19 patients. Here is what you should know this season, including information on how to protect yourself and your family against flu by getting a flu vaccine.
  • R20-13:
    Order to Insurers Offering Health Care Plans to Remove Restrictions on Access to Health Care Services
  • R20-12:
    Order Relating to COVID-19 Vaccinations and Treatments to Health Insurers offering Health Care Insurance policies in the State of Alaska
  • B20-21:
    Extended Review Period for Rate, Form, and Advertisement Filings
  • B20-20:
    Extension of the Waiver of Onsite Review Requirements
  • R20-11:
    Order Extending Protections to Consumers During COVID-19 Public Health Disaster Emergency
  • R20-10:
    Order to Health Insurers During COVID-19 Disaster Emergency
  • R20-09:
    Approval With Modification Of The 2021 Workers’ Compensation Loss Cost Filing And Assigned Risk Rate Filing
  • B20-19 (reissued):
    Notice of Cancellation to Producers
  • R20-09:
    Approval With Modification Of The 2021 Workers’ Compensation Loss Cost Filing And Assigned Risk Rate Filing
  • Affordability and Accessibility of Health Insurance in Alaska:
    In August 2018, the Alaska Division of Insurance was awarded a $277,000 grant from the Centers for Medicaid and Medicare Services (CMS) under the State Flexibility to Stabilize the Market Grant Program. The goal of the program is to enhance and support the role of States in the implementation of and planning for selected Federal market reforms and consumer protections guaranteed by the Patient Protection and Affordable Care Act (PPACA), including: guaranteed availability of coverage, guaranteed renewability of coverage, and essential health benefits. The final report, completed by Oliver Wyman, includes an overview of the Alaska health insurance market landscape, the uninsured population, the provider landscape in Alaska and how it has changed over the past two decades, the level of hospital cost shifting that occurred both prior to and after implementation of the major provisions of the Affordable Care Act (ACA), and the impact various policy options would be expected to have on premium and enrollment, along with the cost to the State to implement them.


Learn about your insurance rights and how to file a complaint. Explore rates and coverage options for your auto, health, home, and life insurance. Use other consumer tools to enroll in health care, research a company or agent, take a home inventory, and more!


Get licensed or renew your license. Verify your compliance and continuing education requirements. Print and search licenses, add lines of authority, and other online tools.


Search for companies and admissions. File amendments, annual filings, and taxes.

Surplus Lines

List of eligible surplus lines insurers and placement lists, applications and eligibility continuation instructions.


Public records requests, insurance law, bulletins and notices, hearing and regulatory orders, financial and market conduct examinations, surplus lines tax audits, annual reports, and more.

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About Us

Learn about the division's licensing, compliance and oversight functions, meet Director Lori Wing-Heier, seek assistance from our Consumer Services section, report potentially fraudulant and/or deceptive activity to our Investigations section, and contact our staff.