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Notice of System Maintenance

The Department of Commerce, Community and Economic Development website and applications will be offline Sunday, September 19th from 7am to 11am for maintenance.

Health Insurance External Review

How to Submit an External Review Application

To avoid delay, you are encouraged to fax your application to 907-269-7910 rather than mailing it. If you have questions, please call 907-269-7900 and ask for consumer services.

To avoid a delayed or declined application, please review the Guide to External Review.

Application for Patients and Legal Guardians:
Only the patient or parent/legal guardian of a patient may complete the External Review Application Form.

Application for Medical Providers or other Third-Party Representatives All other third-party’s such as medical providers and other adults applying on behalf of a patient must complete the Third-Party External Review Application Form.

Is your application time sensitive?
If appropriate, a physician may certify an Expedited, Experimental/Investigational or an Expedited Experimental/Investigational External Review by completing the Provider Certification Form in combination with the External Review application or the Third-Party Extremal Review Application form.

Complaints and External Review Applications must be submitted by fax (907-269-7910) or email ( If your submission exceeds 15MB, please contact Consumer Services for an alternative.

  External Review Process Flow Charts

For Insurers

For Independent Review Organizations

Contact Consumer Services

  • Phone: 1-800-INSURAK (in-state, outside Anchorage)
  • Fax: 907-269-7910