Customer Contact Form

Do you have questions about your professional license? Please fill out our Customer Contact Form for the fastest response.

Due to multiple recent vacancies on staff and increased COVID-related workloads, we are currently unable to return calls and emails within our normal processing times. Our primary focus is on reviewing and issuing licenses. If you have applied for licensure, please check the MY LICENSE online portal for real-time updates on the progress of your application. Answers to most other questions can be located using the links on the right-hand side of the page. Thank you for your patience while we attend to these priorities, and we will respond to your inquiry within five business days.

Public Notice:
Notice of Proposed Regulations

The Board of Pharmacy proposes to update regulations relating to registration with the prescription drug monitoring program (PDMP) controlled substance prescription database, and to establish PDMP registration renewal and change in dispensing or distributing of controlled substances.

• Proposed Regulation Changes
• Proposed Regulations
• Proposed Regulations FAQ

Written comments deadline: 4:30 p.m. on September 16, 2021

WARNING:
Callers Posing as Law Enforcement

The State of Alaska DCCED Division of Corporations, Business, and Professional Licensing is warning the public and professional licensees about criminals posing as Professional Board investigators or other law enforcement personnel as part of a scheme to defraud professional licensees. The licensees targeted in this scheme are those who hold a healthcare license and a DEA registration.

The criminals will call the victims (who in most cases are professional licensees in the State of Alaska), and advise them that their professional license is suspended because they are suspected of drug trafficking on the Texas-Mexico Border or some other location. They will further inform the licensee’s that they are the main suspect of the Federal Bureau of Investigation (FBI) drug trafficking investigation. The licensee’s professional license number and DEA registration number will be verified by the criminal asking the victim a series of questions. Impersonators will generally threaten the victim with arrest and to serve time in jail if they do not cooperate with the “investigation” and agree to pay a fine or bond.

The State of Alaska DCCED/CBPL Investigations unit will never call a member of the public or a licensee demanding money. Anyone receiving a telephone call from a person purporting to be a State of Alaska Professional Licensing Board Investigator or other law enforcement official seeking money should refuse the demand and report the contact to the FBI, DEA, their local law enforcement agency or contact the Division Investigations Unit at 907-269-8124 or email investigations@alaska.gov.

It is Time to Renew Your License!

Click Here to Renew Online

• Renewal Instructions
• Payment and Refund Policy
• Renewal Applications

Valid License Numbers Contain Either:

6 numbers
OR
4 letters + at least 1 number

If you have an alpha-numeric license number, you must enter all of the characters in order to renew online. EXAMPLE: ABCD1234

MY LICENSE Online Renewal

Please use our convenient MY LICENSE online renewal application. In most cases your license will be renewed immediately. Due to a heavy volume of renewal activities, processing time for renewal applications received by mail may take up to 4-6 weeks.

If you have not registered, follow these simple steps:

1. Visit the MY LICENSE customer home page at: ProfessionalLicense.Alaska.Gov/MYLICENSE
2. If you have an existing myAlaska account, enter your account information. If not, please create an account. You will be redirected to the MY LICENSE customer home page.
3. Under Access an Existing License, enter your license number and Web Authorization Code, if one has been provided. This information is on your renewal notice.
4. To renew your license, simply select the license you wish to renew from the Professional Licensing section.

COVID-19 MANDATES AND GUIDANCE:

The governor has issued a mandate or the board has issued guidance for this program.

Please click here to read how this may affect you.

New Applications Available!

Visit our Applications & Forms Page to view the new applications for non-resident wholesale drug distributors, outsourcing facilities, and third-party logistics providers.

For more information, please visit this New License Types FAQs document.